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FTW Games

Boardgames

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Delivery Info

We aim to package your order same business day for those orders received before 2pm. Anything after that will be processed next business day.

Delivery charges will depend on the size and shape of the game and will be listed for each item.

Returns Policy:

Your legal rights: When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

Our policy: In addition to your legal rights, we also allow you to return goods if you simply change your mind. Please return the unused goods to us with the return slip provided within 14 days and we will offer you an exchange or a refund. Unless the item is faulty or misdescribed, the purchaser will be liable for the return postage charges.

Furthermore, should you change your mind before we have dispatched the item, you may do so – simply contact us and we will cancel the order and refund you.

Sometimes our delivery partners occasionally misplace an order. Should this happen, please let us know and we will sort out a replacement as quick as we can and at no cost to you.